Last Updated: December 22, 2025
Our Commitment to Accessibility
PeeperFrog Press is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and improve usability for all users.
While we work toward full conformance, we acknowledge that some parts of our website may not yet be fully accessible. We are actively working to increase the accessibility and usability of our website and services.
Accessibility Features
Current Accessibility Features
Our websites include the following accessibility features:
Navigation and Structure
- Logical heading structure – Content is organized with proper heading hierarchy (H1, H2, H3, etc.)
- Keyboard navigation – Most site functions can be accessed using a keyboard
- Skip navigation links – Ability to skip to main content
- Clear navigation menus – Consistent and predictable navigation throughout the site
- Breadcrumb navigation – Helps users understand their location on the site
Visual Design
- Sufficient color contrast – Text and background colors meet minimum contrast ratios
- Resizable text – Text can be resized up to 200% without loss of functionality
- Clear fonts – Readable font families and sizes
- Visual focus indicators – Visible focus states for interactive elements
- Responsive design – Site adapts to different screen sizes and devices
Images and Media
- Alternative text – Images include descriptive alt text for screen readers
- Decorative images marked – Decorative images are properly marked to be ignored by screen readers
- Product image descriptions – Product images include descriptive information
Forms and Interactive Elements
- Form labels – All form fields have associated labels
- Error identification – Form errors are clearly identified and described
- Input assistance – Help text provided for complex form fields
- Descriptive buttons – Buttons and links have clear, descriptive text
Content
- Plain language – Content written in clear, simple language where possible
- Consistent layout – Predictable page structure and design patterns
- Link purpose – Links have descriptive text that indicates their purpose
Assistive Technologies
Our website is designed to work with the following assistive technologies:
Screen Readers
- JAWS (Job Access With Speech)
- NVDA (NonVisual Desktop Access)
- VoiceOver (macOS and iOS)
- TalkBack (Android)
- Narrator (Windows)
Browsers
- Google Chrome
- Mozilla Firefox
- Safari
- Microsoft Edge
- Mobile browsers (iOS Safari, Chrome Mobile)
Other Assistive Technologies
- Screen magnification software
- Speech recognition software
- Alternative input devices
- Keyboard-only navigation
WordPress Accessibility Plugin
We use the Ally plugin for WordPress to enhance accessibility on our website:
- Automated scanning – Continuous monitoring for accessibility issues
- Accessibility toolbar – For users to customize their viewing experience
- Compliance monitoring – Regular checks against WCAG standards
- Issue remediation – Proactive identification and fixing of accessibility barriers
Known Limitations
We are aware of the following accessibility limitations and are working to address them:
Current Limitations
1. Third-Party Content:
- Some third-party plugins (WooCommerce, payment gateways, etc.) may have accessibility limitations beyond our control
- We are working with our vendors to improve third-party accessibility
2. Product Images:
- Some product mockup images may not have fully descriptive alt text
- We are continuously improving our image descriptions
3. Complex Forms:
- Checkout and registration forms may present challenges for some users
- We are working to simplify and improve form accessibility
4. PDF Documents:
- Some downloadable documents may not be fully accessible
- We are working to provide accessible alternatives
5. Video Content:
- Videos may not include captions or transcripts
- We are working to add captions to future video content
Browser and Device Compatibility
Our website is optimized to work with:
Recommended Browsers
- Desktop: Latest versions of Chrome, Firefox, Safari, and Edge
- Mobile: Latest versions of Safari (iOS) and Chrome (Android)
Devices
- Desktop computers (Windows, Mac, Linux)
- Tablets (iPad, Android tablets)
- Smartphones (iPhone, Android phones)
For the best accessibility experience, we recommend:
- Using the latest version of your preferred browser
- Enabling JavaScript
- Allowing cookies for essential site functionality
- Using a modern operating system with up-to-date assistive technologies
Accessibility Tools and Settings
Built-In Browser Accessibility Features
Most modern browsers include accessibility features:
Google Chrome:
- High contrast mode
- Zoom functionality
- Screen reader support
Mozilla Firefox:
- Zoom and font size controls
- High contrast themes
- Accessibility inspector
Safari:
- Reader mode for simplified content
- VoiceOver support
- Zoom controls
Microsoft Edge:
- Narrator integration
- Immersive Reader
- High contrast themes
Operating System Accessibility
Windows:
- Narrator (screen reader)
- Magnifier
- High contrast themes
- Speech recognition
macOS:
- VoiceOver (screen reader)
- Zoom
- Display accommodations
- Dictation
iOS:
- VoiceOver
- Zoom
- Display & Text Size adjustments
- AssistiveTouch
Android:
- TalkBack (screen reader)
- Magnification
- High contrast text
- Voice Access
How to Adjust Your Settings
Text Size
To increase text size:
- Windows/Linux: Press Ctrl and + (plus)
- Mac: Press Cmd and + (plus)
- Mobile: Pinch to zoom or adjust in device settings
To decrease text size:
- Windows/Linux: Press Ctrl and – (minus)
- Mac: Press Cmd and – (minus)
To reset text size:
- Windows/Linux: Press Ctrl and 0 (zero)
- Mac: Press Cmd and 0 (zero)
Colour Contrast
If you have difficulty reading text due to color contrast:
- Use your browser’s high contrast mode or extensions
- Adjust your operating system’s contrast settings
- Use a browser extension designed for improved contrast
- Contact us if specific areas are difficult to read
Keyboard Navigation
To navigate our website using only a keyboard:
- Tab key – Move forward through links and form fields
- Shift + Tab – Move backward through links and form fields
- Enter/Return – Activate links and buttons
- Spacebar – Check/uncheck boxes, activate buttons
- Arrow keys – Navigate within menus and dropdowns
- Esc – Close modals and dialogs
Ongoing Accessibility Efforts
We are committed to continually improving accessibility through:
Regular Testing
- Automated testing – Using accessibility scanning tools
- Manual testing – Testing with screen readers and keyboard navigation
- User testing – Gathering feedback from users with disabilities
Training
- Staff training – Educating our team on accessibility best practices
- Developer guidelines – Following WCAG standards in development
- Content creation – Training content creators on accessible writing
Updates and Improvements
- Regular audits – Conducting periodic accessibility audits
- Remediation plans – Addressing identified issues systematically
- Continuous improvement – Ongoing enhancements to accessibility
Third-Party Services
Our websites use the following third-party services, which have their own accessibility policies:
E-Commerce Platform
Accessibility Enhancement
Ally WordPress Plugin
- Provides additional accessibility features and monitoring
- Helps ensure ongoing WCAG compliance
Analytics and Tracking
Payment Processing
- Stripe – Have their own accessibility standards
- We choose payment processors committed to accessibility
Fulfillment
-
- Kindle books include accessibility features for screen readers and text-to-speech
- Website accessibility features for browsing and purchasing
- Books.by – Independent bookstore platform
- Committed to accessible book discovery and purchasing
- Support for assistive technologies
Accessibility Feedback
We Welcome Your Feedback
Your feedback helps us improve accessibility for all users. If you:
- Encounter accessibility barriers on our website
- Have suggestions for improvement
- Need assistance accessing content
- Want to request content in an alternative format
Please contact us:
Email: accessibility@PeeperFrogPress.com
Subject Line: “Accessibility Feedback” or “Accessibility Assistance”
In your message, please include:
- Description of the accessibility issue
- Page or section where you encountered the problem
- Browser and assistive technology you’re using (if applicable)
- Your contact information for follow-up
Response Time:
We aim to respond to accessibility inquiries within 2-3 business days and will work with you to resolve issues as quickly as possible.
Alternative Formats
If you have difficulty accessing content on our website, we can provide information in alternative formats:
Available Formats
- Large print – Documents in larger font sizes
- Plain text – Content without complex formatting
- Email – Information sent via email
- Phone assistance – Help via phone call
To request alternative formats:
- Contact us at orders@PeeperFrogPress.com
- Specify which content you need and your preferred format
- Allow 3-5 business days for us to prepare alternative formats
Assistance with Orders
If you need assistance placing an order or navigating our website:
We Can Help With:
- Product information – Describing products and features
- Order placement – Helping you place an order by phone or email
- Account management – Assisting with account setup and management
- Navigation assistance – Guiding you through our website
Contact us:
Legal Compliance
We are committed to compliance with:
International Standards
- WCAG 2.1 Level AA – Web Content Accessibility Guidelines
- ADA – Americans with Disabilities Act (for US customers)
- AODA – Accessibility for Ontarians with Disabilities Act (for Ontario customers)
- Section 508 – US federal accessibility standard
Canadian Standards
- Canadian Human Rights Act – Prohibits discrimination based on disability
- Provincial accessibility legislation – Compliance with applicable provincial laws
Accessibility Resources
Learn More About Web Accessibility
Assistive Technology Resources
Formal Complaints
If you believe we have not adequately addressed your accessibility concerns, you may:
Internal Process
- Contact our accessibility coordinator at accessibility@PeeperFrogPress.com
- Describe the issue and your previous attempts to resolve it
- We will investigate and respond within 5 business days
External Resources
If you’re not satisfied with our response, you may contact:
Canadian Human Rights Commission
Your Provincial Human Rights Commission
- Contact your local provincial authority
Updates to This Statement
We review and update this Accessibility Statement regularly to reflect:
- Improvements we’ve made to accessibility
- Changes to our website or services
- Updates to accessibility standards
- Feedback we’ve received
Contact Information
Accessibility Coordinator: PeeperFrog Press Accessibility Team
Email: accessibility@PeeperFrogPress.com
General Email: info@PeepeFrogPress.com
Thank you for helping us create more accessible websites for everyone.
We believe the internet should be accessible to all people, and we’re committed to making our website as accessible as possible. Your feedback and patience as we continue to improve are greatly appreciated.
Last Updated: December 22, 202
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